(note, this is an old post that I copied over from my old blog. It was helping people out, so I moved it over).
would show up when sending email. After the upgrade, it happened all the time. (I should probably preface all this with the fact that it wasn’t *my* machine and I was troubleshooting it using Fog Creek’s Co-Pilot service). The user could not send email. Every time when clicking “Send” that message would show up. Even after restarting Outlook. Went through all the typical troubleshooting steps:
-Disable Add-ins (Linkedin, Google Desktop Search, Norton, etc)
-Created new mail profile & new .pst
-Disabled desktop firewall
-Disabled anti-spam software
-Paused Google Index
-Switched to use SMTP on port 25 instead of SMTP over SSL
-Archived old data
None of it worked. Google or Microsoft support wasn’t much help, simply because the error message is too general and applies to many different problems.
-Empty the Deleted Items Folder
I kid you not.
3-4 hours of troubleshooting and searching for answers and that was it. There must have been a corrupted file in there or something.
I hope someone finds this post and that it saves them the time.
I need a beer.